Senior Product Designer
About Mixpanel
Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.
Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, Samsara, and Uber, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.
About the Team
We’re a tight-knit, collaborative group from a wide range of backgrounds who love combining research, data insights, and peer feedback into a user-centered process. Check us out! You’ll work closely with Product and Engineering to decide what we build. Then you’ll research, refine and remove (less is more) until you’ve landed on something that genuinely helps our customers. You’ll be given the space to do great work and supported by teammates who sweat the details.
Responsibilities
As an individual contributor working on platform-wide initiatives, you’ll have the opportunity to partner with some of our most senior and talented designers
Impact our company strategy for adoption by turning analysis into ideas, designing workflows, and delivering detailed interactions to bring them to life
Scope roadmap projects alongside your Product, Research, and Engineering counterparts. You'll then decompose and sequence the work to achieve measurable outcomes
Conduct user research and use Mixpanel to test and validate concepts and features, evolving what we know about our current and future Mixpanel customers
Partner with Customer Success and Support to identify and smooth out friction areas where there might be an over-reliance on customer support help
Collaborate with Brand designers to ensure continuity across the entire experience, from email to website and into the product
Pull from a variety of inclusive workshop approaches that bring out the best input from other team members
What Are Some Initial Initiatives?
Enhancing and expanding our design system
Expanding our charting library by adding new and custom ways for customers to visualize their data
Prototyping and iterating on various structural concepts
About You
You've been a product designer for several years and are experienced working on digital products people depend on daily
You’re a systems thinker. You look beyond a specific problem or solution, and seek context to consider the user’s experience as a whole and design solutions that fit into the user journey
Your UI polish is consistently strong, requiring only minor adjustments and critiques. You're trusted by peers to ship consistently exceptional work. You're a model for reliability in your execution
You have a knack for data and can utilize analytics tools to understand how your designs affect people at scale. You know how to extract insight from successful and unsuccessful experiments, learn, and identify what you could do differently in the future
You manage your workload proactively, suggesting solutions to competing demands. You anticipate issues or requirements on projects and can work through ambiguity with people on your team
You communicate clearly and openly with your peers. You clearly frame problems and justify decision making
You're a terrific empathizer and can share in someone else's experiences by imagining what it would be like to be in that person's shoes
More About Design at Mixpanel
