Product Designer
Company Description
Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.
Team Description
Our Research & Design team crafts delightful experiences that make people's lives easier. We're a close-knit, collaborative group, guided by a highly iterative user-centered design process. Combining research, data, and thoughtful critique, we're discovering needs and solving fundamental problems that impact work and life for millions of people around the world.
Role Description
As a Designer on Dropbox Design, you will have the opportunity work on a diverse range of problems — from building collaboration capabilities to up-leveling the experience on our mobile or desktop apps to creating effective onboarding mechanisms, and ensuring that we’ll customer centered even in the most business focused problems of fixing our growth funnel.
As a designer on the team, you’ll be exposed to a plethora of customer and business problems and be tasked with solving for the highest impact ones. You’ll partner with PMs to translate anything between business problems, product hypotheses or feature requests to concrete, quantifiable and solvable customer problems. You’ll be empowered to drive towards delivering effective solutions and elegant user experiences through partnership with your product and engineering peers. And finally, you’ll help deliver these solutions in partnership with engineering.
Responsibilities
Problem framing: deriving the clear, solvable customer problems from given feature request, product hypotheses or business problems
Solution generation: outlining a divergent range of solutions for a given customer or business problem, and baking in an understanding of viability and feasibility of these with cross-functional partners
Interaction and Visual Design: taking a promising solution to a problem to its simplest and most elegant form
Culture > Collaboration: effectively partnering with Product and Engineering to align on the most valuable and feasible solutions and ideas
Requirements
8+ years of UX-related work experience
High craft bar and attention to detail in visual design, interaction design, and prototyping
Fluency with common prototyping tools to demonstrate complex features and flows in web experiences
Innate customer obsession and deep experience working with UX research on foundational insights as well as concept evaluation and iteration
Demonstrated skills for collaborating closely with other designers, researchers, product managers, data scientists and engineers in order to achieve better design outcomes
Experience across the product development lifecycle from discovery through shipping/iteration.
Familiarity with designing for mature products — incrementally, against visions, and through step-change improvements
Demonstrated ability to launch and iterate on products and features, with an eye towards business and customer impact
Fluency with describing impact in quantitative/business metrics as well as qualitative methods.
Ownership mindset with a bias towards action, helping to drive teams and projects forward.
Deep knowledge working within a design system as well as contributing back to it.
Preferred Qualifications
Experience designing for a specialized customer audience in an SaaS environment
Examples of redesigning large portions of mature products in a large, matrixed team
Total Rewards
US Zone 1
$171,700—$232,300 USD
US Zone 2
$154,500—$209,100 USD
US Zone 3
$137,400—$185,800 USD
The range(s) listed above is the expected annual salary/OTE for this role, subject to change.
Dropbox takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location/metropolitan area, skillset, and peer compensation. We target most new hire offers between the minimum up to the middle of the range.
Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Dropbox uses the zip code of an employee’s remote work location to determine which metropolitan pay range we use. Current US Zone locations are as follows: • US Zone 1: San Francisco metro, New York City metro, or Seattle metro • US Zone 2: Austin (TX) metro, Chicago metro, California (outside SF metro), Colorado, Connecticut (outside NYC metro), Delaware, Massachusetts, New Hampshire, New York (outside NYC metro), Oregon, Pennsylvania (outside NYC or DC metro), Washington DC metro, and West Virginia (DC metro) • US Zone 3: All other US locations
Dropbox is a Virtual First company and is open to hiring candidates in all authorized locations. However, for this role, the locations posted are preferred.
Benefits
Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:
Competitive medical, dental and vision coverage
(US Only) Competitive 401(k) Plan with a generous company match and immediate vesting
Flexible Time Off/Paid Time Off, paid holidays, Volunteer time off and more
Protection Plans including; Life Insurance, Disability Insurance and Travel benefit plans
Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
Parental benefits including; Parental Leave, Child and Adult Care, Day Care FSA (US Only), Fertility Benefits (US Only), Adoption and Surrogacy support and Lactation Support
Mental Health and Wellness benefits Free Dropbox space for your friends and family
Additional benefits details are available upon request.
Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).
