Frequently Asked Questions

Yes — ការវិភាគក្រុម operates under a Curacao e‑Gaming licence, which covers sports‑betting products including World Cup fixtures. The licence number is displayed in the site footer, and the platform complies with anti‑money‑laundering (AML) standards required for online betting.

The site accepts Visa and Mastercard credit cards, Skrill, Neteller, ecoPayz, and direct bank transfer. Cryptocurrency deposits (BTC, ETH, USDT) are also accepted with no minimum and are usually credited instantly. Withdrawals to e‑wallets are processed within 24 hours, while card and bank transfers take 3‑5 business days.

New customers receive a 100 % match bonus up to $200. The bonus must be turned over 35 times (35×) on sports‑betting markets before withdrawal. You have 30 days from the day you claim the offer to meet the rollover; any remaining bonus funds are forfeited after that period.

To verify your identity, you’ll need to upload a clear photo of a government‑issued ID (passport, driver’s licence or national ID) and a recent proof of address such as a utility bill or bank statement dated within the last three months. The KYC team usually reviews the documents within 24 hours; once approved, you can fund your account and withdraw without restriction.

In the ‘Responsible Gaming’ section of your account settings you can set daily, weekly or monthly deposit caps, as well as loss limits and wagering limits. You can also activate a self‑exclusion period (24 hours to 6 months) or permanently close the account if you need a break. All limit changes take effect immediately and cannot be undone without contacting support.

E‑wallet withdrawals (Skrill, Neteller, ecoPayz) are usually processed within 24 hours of the request. Card payouts (Visa/Mastercard) and bank transfers normally take 3‑5 business days, depending on the bank’s processing times. All withdrawals are subject to internal security checks, which may cause a brief delay if additional verification is needed.